Our Law Firm repects your privacy and outlined below is our policy regarding online privacy. All contact off-line is protected by attorney-client privilege and is held in strict privacy. We may request information about you on our website however, we never share or sell your information.
What information do we collect?
We collect information from you when you visit our website, take our eligibility test, place an order, speak with a chatbot or live representative from our firm or fill out any contact forms. This includes names, contact information, case information, credit card information and other data needed to provide our service in the best way possible for our clients.
We are the sole owners of the information collected on this site. We only have access to and collect information that you voluntarily give us via email, forms or chat software on our site, or other direct communication from you. You may request to see what data we have about you, if any. You can always opt out of any future contacts from us at any time. If you wish to have us delete any data we have about you or express any concern you have about our use of your data please contact us at 818-351-9555.
How do we protect your information?
We diligently guard your information because we have a professional duty as attorneys to preserve the attorney/client privilege and responsibility under state laws (including California’s stringent Online Privacy Protection Act) and federal law. We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter or submit information via our online forms.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. All supplied private information is transmitted via Secure Socket Layer (SSL) technology and then encrypted and processed through our payment processor Stripe. After a transaction, private information (credit cards, social security numbers, contracts, financials, etc.) is stored on a encrypted secure cloud based system and your personal information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of providing the service requested.
What do we use your information for?
Any of the information we collect from you may be used in any of the following ways:
- To personalize your experience
- To improve our website
- To improve customer service
- To process transactions
- To respond to any questions or communication request
Cookies of third party Vendors
A. Facebook Conversion Tracking Pixel
With your permission, our website utilizes the Conversion Tracking Pixel service of Facebook Inc., 1601 S. California Ave., Palo Alto, CA 94304, USA (“Facebook”). This tool allows us to follow the actions of users after they are redirected to a provider’s website by clicking on a Facebook advertisement. We are thus able to record the efficacy of Facebook advertisements for statistical and market research purposes. The collected data remain anonymous. This means that we cannot see the personal data of any individual user. However, the collected data are saved and processed by Facebook. We are informing you on this matter according to our information at this time. Facebook is able to connect the data with your Facebook account and use the data for their own advertising purposes, in accordance with Facebook’s Data Use Policy found under: https://www.facebook.com/about/privacy/. Facebook Conversion Tracking also allows Facebook and its partners to show you advertisements on and outside Facebook. In addition, a cookie will be saved onto your computer for these purposes. Only users over 13 years of age may give their permission. If you are younger than this age, please consult your legal guardians. Please click here if you would like to revoke your permission:
B. Google Analytics
If you visit our website using a mobile device (e.g. a smartphone or tablet), you can refuse the future use of Google Analytics via. By activating the link, we will put a cookie in your browser, which signals to us that we should prevent Google Analytics from using your device. Please keep in mind that you will have to repeat the refusal process if you remove the cookies from your browser.
c. Display Retargeting
This document was last updated on January 1, 2018.
We collect your Internet Protocol (IP) address. An IP address is a number that is assigned to your computer when you use the Internet. The IP address data that we collect does not contain any personally identifiable information about you and is used to administer our site, to determine the numbers of different visitors to the site and to gather demographic data. However, when you submit information via this website, that information becomes identifiable and is kept on record as having come from your IP address. This information may be used to identify you on subsequent visits to this site, and to other sites associated with it, and to personalize your user experience.
Do we disclose any personal information to outside parties?
Third Party Sites
This policy was last modified on January 4th, 2018
16133 Ventura blvd., Suite 820
Encino, CA 91436